Please email [email protected] with the below information.
For verified/ unverified personal accounts and unverified company accounts:
1. Provide a brief explanation / reason to disable 2FA.
2. Email of account
3. Self portrait of client holding a paper note stating “Request to disable 2FA – OS Limited” with today’s date.
For verified company accounts:
1. Provide a brief explanation / reason to disable 2FA.
2. Email of account
3. Please have one authorised person on the Attestation Letter to provide a self portrait, holding a paper note stating – I, (Authorised Person’s Full Name), authorised person of (Full Company Name) confirm to disable 2FA. – OS Limited (Date)