M
SEHK: 0863
Change
Last
High
Low
Volume
HKD17.10
-1.14 (-6.25%)
17.10
18.00
16.82
1,366,000
EQS TodayIR | Last Updated: 15 Apr, 2021 04:08 pm
SEHK: 0863
Change
HKD17.10
-1.14 (-6.25%)
EQS TodayIR | Last Updated: 15 Apr, 2021 04:08 pm

I made a digital asset payment out, but the recipient has not received it. What do I do?

All digital asset payment out requests will be processed automatically on the OSL platform. Users may check the Payment Out status on our Activities tab.

If status is NOT “Processed” after a certain period of time, please contact [email protected].

With enough confirmations, the payment should have successfully transferred out from our platform to the recipient. Once the transfer has been completed, any further inquiries will need to be directed to the recipient or the associated wallet’s platform.